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Store Policy

  • All stationery is packed carefully to ensure it arrives in perfect condition. 
  • Due to the nature of the customized product, we cannot issue refunds or exchanges. Each order is customized to your event and cannot be re-sold to other customers. 
  • In the event of a lost package, please email us and we will do everything we can to make sure it gets to you! 
  • Sometimes things happen out of our control, if the package arrives damaged, just notify us within 10 days and your order will be reprinted.
  • We ship packages using USPS. You will receive an email with a tracking number for your package. 
  • Party and Shower Invitations: Expect an art proof within 7 days of your purchase (unless otherwise stated). Full print orders will be shipped within 2 weeks of art approval. 
  • Wedding Invitations: Proofs will be sent through email. The process normally takes 2-3 months from initial contact to delivery. Please contact us with any questions.